Being exploited by “Activision Blizzard, Inc.”


When a company gets it wrong, and you have no recourse

Just one of many being ripped off by a large company.

EDIT: UPDATE 10/30/2022 — I have received numerous requests for help. I apologize as I hadn’t checked this site for a few weeks as I do work a full time job as well as trying to remodel my house, so I have been slow to catch up on this. I am going to reach out to the employee of my local Attorney General that helped me and discuss a few things to possibly help others. When I receive an update – I will put something together for everyone.

I made this website to show how “Activision Blizzard, Inc.” steals from the same consumers that made them the large company that they are today. If I can save one consumer from certain exploitation from “Activision Blizzard, Inc.“, then the money I have put into this domain was worth it.

I just want to share my experience in the hopes that I prevent others from suffering the same fate I did – wasting money on a game from a company that happily takes it back without true cause, deciding that you don’t get to use the services you paid for because their own systems are poorly designed. I just want to stand up for the other small voices who were stolen from by this company. While ‘stolen’ is quite the accusation, it is simply the truth in my case.

UPDATE: May 4th, 2022. Activision has decided to reverse my ban after I took this issue to my state’s attorney general. As I have said, if there was true proof that I cheated I would have accepted the ban, but there wasn’t, and I know I didn’t – so it is nice to see that someone at Activision used common sense, but it is sad to see that they still want to play the “we detected tampering” card when we know it isn’t true, hence why I believe they reversed the ban. Don’t defraud consumers if you don’t want to deal with the recourse. Nothing is more infuriating than somebody questioning your integrity when you know the accusations are false.


One thing that I was sour about even after getting my account back, I paid for season 1 battlepass and was nearly complete when this happened, and it is now Season 3. So, I didn’t get to finish season 1 and get the last few items, missed season 2 completely and here we are now in Season 3. I shouldn’t have to be “thankful” that I got my account back when I didn’t even do what they insist I did – and still have yet to accept my offer to figure out what triggered it so it can be avoided in the future.

If they were being honest




Why I spent money on this site instead of buying the game again.

On 2/8/2022 – around 2pm I opened Vanguard – and at the same time opened ReoLink (security cam software) and checked it to see what my doggo was doing outside, then closed it. Vanguard crashed within a minute of launching, so once it completed the process of crashing (allowing me to relaunch the game) – I launched it again and was given the choice of safe boot, I declined, and the game opened just fine. I was playing for about 10 minutes when I was disconnected and given the notice of being banned. Whether you want to believe me or not, I didn’t cheat/modify the game. I appealed and they declined and insisted I did. That left me with no options on that account. I have offered 100% transparency to this company to show that they are 100% wrong on this, but they have offered 0% transparency in return. Do I have to buy 1 share of your stock and call myself an investor before you listen to me?

Okay so just make a new account and buy the game again? Sure – but here’s the thing, I REALLY have no idea what triggered it on their end – and they won’t offer the slightest assistance to help me identify if something on my PC falsely triggered it. There is nothing on my PC that would / could be used to cheat, I primarily just play Overwatch, or browse reddit, watch youtube and check facebook. I built a new PC on Christmas and right after that, I purchased Vanguard – excited to have a PC that would run it well. I have plenty of steam games I play occasionally and never have I had an issue in any steam or blizzard game until now.

I had no significant system installs/uninstalls around that day here in the event manager outside of system updates.

I have gone through every program on my PC and not a single one screams out to me that it would trigger Activision to think I was cheating. The only thought I had was when it crashed, something was messed up and I paid the price for it. Maybe, maybe not – I am just trying to figure out what triggered it and am at a loss. I would like to continue to play the game, but after having 60 bucks essentially taken from me for something I didn’t do, regardless if you believe me or not – I am extremely hesitant to purchase it again if I will just get banned again for something that I am completely unaware of. This is why I want to make others aware of how I was burned by this company.

I really don’t know what my next steps are – do I wipe my PC – hoping whatever triggered it with “Activision Blizzard, Inc.” is gone after I install the bare minimum of what I want reinstalled and then buy it again? Or was it caused by the game crashing making it possible to happen again and make wiping the PC a futile effort? I have no idea, and “Activision Blizzard, Inc.” is of no help.

There is zero consumer protection with this. You pay a company money for them to happily take it, and a month later, take the product back from you and offer no money back, because they THINK you did something that you did not do, and then refuse to be transparent when you inquire about it and request proof – because they know they screwed up and won’t admit it.

If Activision Blizzard, Inc. can prove me wrong, I will donate $250 to a charity of their choice.

PC specs;

  • Logitech G502 HERO Gaming Mouse
  • Corsair Gaming K70 Mechanical Keyboard – CHERRY – MX Red
  • Windows 10 Home (64 bit)
  • AMD Ryzen 7 5700G w/ Radeon Graphics
  • MPG B550 Gaming (MS-7C56) motherboard
  • NVIDIA GeForce GTX 1050 Ti (because who can find a new GPU these days)
  • 16 GB RAM (for now)
  • My network is also ran with a pi-hole – to control some of my internet traffic
In being transparent, I have a video of me going over all MSINTALLER logs, all installed software on my PC, and unedited battle.net logs.
Where not a single program can be identified as causing a trigger for cheating, as well as showcasing the unedited logs from battle.net where it outlines my launching of the game and its failure, then ban.

Banned for using “unauthorized software and manipulation of game data” – yet I did none of those things, and I have zero recourse about it.

11 pages of “crash” related posts in https://www.reddit.com/r/CODVanguard/ – that is 25 posts per page, around 275 posts total, just related to crashes – for a game released September 2021
Selling a faulty product, with faulty systems behind it – zero transparency and zero ownership, resulting in a company that defrauds consumers left and right
.

Below are my game settings pulled directly from Documents\Call of Duty Vanguard\players – “adv_opinions.ini” file – exactly how they were when I was banned

// Scale view with Field of view when Aiming Down Sights 
ADSFovScaling = "1" // 0 or 1 

// Adds blur on out of focus areas when aiming down sights 
DepthOfField = "0" // 0 or 1 

// 
//Display
//

// Fullscreen mode 
DisplayMode = "Fullscreen borderless window" //  Windowed, Fullscreen, Fullscreen borderless window, or Fullscreen borderless extended window 

// Fullscreen mode preference 
PreferredDisplayMode = "2" // 1 to 3 

// Window X position 
WindowX = "8" // -32768 to 32767 

// Window Y position 
WindowY = "31" // -32768 to 32767 

// Window width 
WindowWith = "2544" // 0 to 32767 

// Window height 
WindowHeight = "1361" // 0 to 32767 

// Window is maximized on boot 
WindowMaximized = "1" // 0 or 1 

// Monitor name of the monitor used to display the game 
Monitor = "G32QC A" // any text 

// Refresh rate of used monitor 
RefreshRate = "164.835" // any text 

// Synchronizes framerate with refresh rate to prevent screen tearing issues 
VSync = "0" // 0 to 4 

// Vsync while in menus only 
VSyncInMenu = "0" // 0 or 1 

// Fullscreen Resolution 
Resolution = "Auto" // any text 

// Percentage of window resolution that the 3D scene renders at. value set by the user. can be smaller than the actual. 
ResolutionMultiplier = "50" // 0 to 200 

// Force specific aspect ratio independent of window aspect ratio 
AspectRatio = "auto" //  auto, standard, 5:4, wide 16:10, wide 16:9, wide 21:9, or wide 32:9 

// Adjusts the brightness of the game 
Brightness = "0.15" // -0.99 to 0.99 

// Color spaces for monitor output 
DisplayGamma = "BT709_sRGB" //  BT709_sRGB, or BT709_BT1886 

// Enable focused mode 
FocusedMode = "0" // 0 or 1 

// Set overlay opacity for the focused mode 
FocusedModeOpacity = "0.9" // 0 to 1 

// Enables the async compute for specific cases 
AsyncCompute = "0" // 0 or 1 

// Enable Nvidia low latency mode. Boost mode request maximum GPU clock frequency regardless of workload 
NvidiaReflex = "Enabled" //  Disabled, Enabled, or Enabled + boost 

// 
//Graphics
//

//Preferred GPU if multiple GPU system 
GPUName = "NVIDIA GeForce GTX 1050 Ti" // any text 

// The maximum distance at which clutter models are rendered. 
ClutterMaxDist = "2500" // 100 to 10000 

// Texture quality level, high to low (higher numbers means lower resolution) 
TextureQuality = "2" // 0 to 3 

// Texture filtering quality level 
TextureFilter = "TEXTURE_FILTER_ANISO4X" //  TEXTURE_FILTER_NEAREST, TEXTURE_FILTER_LINEAR, TEXTURE_FILTER_ANISO2X, TEXTURE_FILTER_ANISO4X, TEXTURE_FILTER_ANISO8X, or TEXTURE_FILTER_ANISO16X 

// Particle Quality quality level 
ParticleQualityLevel = "low" //  very low, low, medium, or high 

// Maximum number of particle 
MaximumParticles = "196608" // 0 to 524288 

// Particle Lighting quality level 
PixelPerLightmapTexel = "32" // 1 to 256 

// Particle Resolution quality level 
ParticuleResolution = "1" // 0 or 1 

// Show bullet impacts 
BulletImpacts = "1" // 0 or 1 

// Tessellation quality level 
Tessellation = "1_Near" //  0_Off, 1_Near, or 2_All 

// Volumetric Lighting quality level 
VolumetricQuality = "QUALITY_LOW" //  QUALITY_LOW, QUALITY_MEDIUM, or QUALITY_HIGH 

// High detail models at a high distance 
LodDistanceQuality = "0" // 0 or 1 

// Models quality 
LodModelQuality = "Drop High Quality LODs" //  Drop None, or Drop High Quality LODs 

// Lod scale 
LodScale = "1.2" // 0.5 to 2 

// Enable high quality motion blur 
HighQualityMotionBlur = "0" // 0 or 1 

// Corpses culling threshold 
CorpsesCullingThreshold = "0.75" // 0.5 to 1 

// Catmull Clark subdivision level 
SubdivisionLevel = "1" // 0 to 8 

// Activate dynamic scene resolution 
DynamicSceneResolution = "0" // 0 or 1 

// Target frame time in ms for dynamic scene resolution. 
DynamicSceneResolutionTarget = "16.67" // 0 to 100 

// Absolute target resolution 
AbsoluteTargetResolution = "none" //  720p, 900p, 1080p, 1440p, native, or none 

// Use large physical textures 
VirtualTexturingLargeMemoryMode = "0" // 0 or 1 

// Screen Space Shadow quality level 
ScreenSpaceShadowQuality = "Off" //  Off, Low, or High 

// Shadow resolution quality level 
ShadowMapResolution = "Low       (384 / 1024)" //  Very Low  (384 / 768), Low       (384 / 1024), Normal    (512 / 1024), High      (768 / 1536), Extra     (1024 / 2048), or Ultra     (2048 / 2048) 

// Quality level of shadows from the sun at a distance 
SunShadowCascade = "Low    (1 cascade)" //  Low    (1 cascade), or Normal (2-3 cascades) 

// Use spot shadow cache to improve framerate 
CacheSpotShadow = "Enabled" //  Disabled, Enabled, or Enabled Force Cache Flush 

// Adjust size of Spot Shadow Cache 
SpotCacheSize = "1" // 0 to 3 

// Use cache sun shadow 
CacheSunShadow = "1" // 0 or 1 

// Quality level of spot shadow 
SpotShadowQuality = "Low" //  Low, or High 

// Particle Lighting Quality 
ParticleLighting = "3" // 0 to 5 

// Screen-space ambient occlusion method 
SSAOTechnique = "Off" //  Off, GTAO, MDAO, or GTAO & MDAO 

// Screen-space reflection mode 
SSRMode = "Off" //  Off, Clipspace Scale, Deferred LQ, or Deferred HQ 

// GTAO Quality level 
GTAOQuality = "R_GTAO_QUALITY_LOW" //  R_GTAO_QUALITY_LOW, R_GTAO_QUALITY_MEDIUM, R_GTAO_QUALITY_HIGH, or R_GTAO_QUALITY_ULTRA 

// SMAA Quality level 
SMAAQuality = "SMAA_QUALITY_LOW" //  SMAA_QUALITY_LOW, SMAA_QUALITY_MEDIUM, SMAA_QUALITY_HIGH, or SMAA_QUALITY_ULTRA 

// User preferred anti-aliasing technique 
AATechniquePreferred = "Filmic SMAA T2x" //  SMAA T2x, Filmic SMAA T2x, or DLSS 

// Reflection probe relighting update stages 
ReflectionProbeRelighting = "1" // 1 to 4 

// How many lights can receive dynamic shadows 
RoundRobinPrioritySpotShadowsMax = "5" // 0 to 16 

// Static sunshadow moment clipmap resolution 
StaticSunshadowClipmapResolution = "1024" // 0 or bigger 

// DLSS performance mode 
DLSSPerfMode = "Maximum Quality" // 0 or bigger 

// DLSS Sharpness. 
DLSSSharpness = "0" // -1 to 1 

// Enable AMD FidelityFX Super Resolution 
AMDSuperResolution = "AMD FSR 1.0" //  Off, CAS - Sharpening only, or AMD FSR 1.0 

// AMD FidelityFX Super Resolution quality 
AMDSuperResolutionQuality = "Maximum Performance" //  Maximum Performance, Balanced, Maximum Quality, or Ultra Quality 

// Strength for Contrast Adaptive Sharpening (CAS) 
AMDContrastAdaptiveSharpeningStrength = "0.8" // 0 to 1 

// Strength of the filmic visual noise filter 
FilmicStrength = "1" // 0 to 1 

// Set HDR activation mode. Option only takes effect on HDR Display. 
HDR = "Automatic" //  Off, On, or Automatic 

// HDR Min 
HDRMinLum = "0" // 0 to 0.2 

// HDR Max 
HDRMaxLum = "0.8" // 0.6 to 1 

// HDR Max 
HDRGamma = "1" // 0.5 to 1.5 

// Select the shader quality setting 
ShaderQuality = "Default" //  Default, or Low 

// 
//Interface
//

//Adjust Heads-up display maximum horizontal bound 
HUDHorizBound = "1" // 0 to 1 

// Adjust Heads-up display maximum vertical bound 
HUDVertBound = "1" // 0 to 1 

// Skip introduction movie that plays when game is started 
SkipIntro = "0" // 0 or 1 

// 
//Mouse and Gamepad
//

// Restricts the Input Device used for Aiming. 0 for Mouse, 1 for Gamepad Stick 
EnableGamepad = "0" // 0 or 1 

// Adjusts mouse sensitivity for both axes 
MouseHorizontalSensibility = "10" // 0.01 to 100 

// Multiplies mouse sensitivity on vertical axis only 
MouseVerticalSensibility = "1" // 0.01 to 4 

// Multiplies mouse sensitivity when driving land vehicles 
MouseLandSensitivityMultiplier = "1" // 0.1 to 4 

// Multiplies mouse sensitivity when piloting air vehicles 
MouseAirSensitivityMultiplier = "1" // 0.1 to 4 

// Multiplies mouse sensitivity when selecting a target on a map through a streak 
MouseInGameTabletSensitivity = "1" // 0.1 to 4 

// Multiplies mouse sensitivity when aiming down sights with any scope 
ADSSensitivity = "1" // 0.1 to 4 

// Multiplies mouse sensitivity when aiming down sights with low zoom scopes 
ADSLowZoomSensitivity = "1" // 0.1 to 4 

// Multiplies mouse sensitivity when aiming down sights with 2x zoom scopes 
ADS2xZoomSensitivity = "1" // 0.1 to 4 

// Multiplies mouse sensitivity when aiming down sights with 3x zoom scopes 
ADS3xZoomSensitivity = "1" // 0.1 to 4 

// Multiplies mouse sensitivity when aiming down sights with 4x zoom scopes 
ADS4xZoomSensitivity = "1" // 0.1 to 4 

// Multiplies mouse sensitivity when aiming down sights with 5x zoom scopes 
ADS5xZoomSensitivity = "1" // 0.1 to 4 

// AMultiplies mouse sensitivity when aiming down sights with 6x zoom scopes 
ADS6xZoomSensitivity = "1" // 0.1 to 4 

// Multiplies mouse sensitivity when aiming down sights with 7x zoom scopes 
ADS7xZoomSensitivity = "1" // 0.1 to 4 

// Multiplies mouse sensitivity when aiming down sights with 8x zoom scopes 
ADS8xZoomSensitivity = "1" // 0.1 to 4 

// Multiplies mouse sensitivity when aiming down sights with high zoom scopes 
ADSHighZoomSensitivity = "1" // 0.1 to 4 

// Multiplies mouse sensitivity when holding breath while aiming down sights 
ADSHoldBreathSensitivity = "1" // 0.1 to 4 

// Adjust timing for the ADS multipliers above to take effect when aiming down sight 
ADSTimingSensitivity = "1" // 0 to 2 

// Adjust coefficient for monitor distance ADS mouse sensitivity scaling 
MouseMonitorDistanceCoeff = "1.33" // 0 to 5 

// Adjusts mouse filtering 
MouseFilter = "0" // 0 to 10 

// Adjusts mouse acceleration 
MouseAcceleration = "0" // 0 to 100 

// Adjusts mouse smoothing 
MouseSmoothing = "0" // 0 or 1 

// Invert vertical aim with a mouse while on foot 
MouseInvertPitch = "0" // 0 or 1 

// Invert vertical aim with a mouse while in a land vehicle 
MouseGroundVehicleInvertPitch = "0" // 0 or 1 

// Invert vertical aim with a mouse while in an air vehicle 
MouseFlyingVehicleInvertPitch = "0" // 0 or 1 

// Set minimum delay in milliseconds between valid mouse wheel inputs 
WeaponCycleDelay = "0" // 0 to 5000 

Also saved a DxDiag.txt and MSInfo.txt file if they wanted it. I am literally offering 100% transparency just to receive zero in return.

This is Activision Blizzard’s BBB complaint response. A complete joke – “yes, we can confirm your account was banned due to a decision we cannot show you; I would recommend you read the rules” — sure, except that completely glosses over the fact I did not cheat, the fact you are unwilling to show proof, and the fact you and I both know you are 100% incorrect

35 responses to “Being exploited by “Activision Blizzard, Inc.””

  1. Prizmatik Avatar
    Prizmatik

    Similar thing happened to me, good on you for trying to expose them.

    Like

  2. Bub Avatar
    Bub

    I 100 percent believe you and wish I could help.

    Like

  3. ICTLegion Avatar
    ICTLegion

    Unauthorised software = any third party software that interacts with CoD in any way other than recording etc. Something on your PC entered the code used it for something, even if you didn’t do it, something did and that’s why. Was a big thing on Destiny a couple of years ago.

    Like

  4. kai miao Avatar
    kai miao

    Players who don’t block real cheaters, but come to ban normal games? I questioned that the new anti-cheat system has always had bugs, killing a thousand enemies and losing eight hundred

    Like

  5. Garrett Avatar
    Garrett

    what can I provide them same thing happened to me, I emailed you, what do I need to provide to my state’s attorney general

    Like

  6. Thomas Avatar
    Thomas

    I’m having the same issue!! Please let me know what contact help you unban your account I tried everything. I played on the same account since Cod4 and never thought about cheating. Please help if you can

    Like

  7. Andrew Terwilliger Avatar
    Andrew Terwilliger

    You’re doing the lords work, I hope this gets more attention because it’s insane. I download a game before work in hopes to have a sweet Friday night with my friends online for the first time in a year and they ban me 2 hours into playing after the game crashed about 5 times. They they call me a cheater!? That’s what hurt the most, not the large download, not getting made fun of by my friends, but the fact that they think I care that much about cod to cheat. I would never cheat at a game, it robs you of what the game is supposed to be, and they have forced this ideal on me now that I’m not content. That I must have more than what I can bring to the game myself. To have to channel to appeal this reasonably is, to me, the worst thing a company can do.

    Like

  8. Nephron Avatar
    Nephron

    This is currently happening to countless MW2 players.

    Like

  9. CJ Avatar
    CJ

    The exact same happened to me in MW 2019 and it has carried over into MW2.

    This is a question of principle for me now and I am looking at options for starting a class action suit against Activision but I am not sure if it is possible as I live in the UK.

    They are a disgrace of a company and like you all I want is the opportunity to work with someone at Activision to understand what has gone wrong in their system.

    But its pretty much a rigged game once the system automatically issues the ban.

    If I was guessing they probably have a miniscule team to actually do any investigation of the bans resulting in them sending out the copy paste responses without ever truly trying to work out why someone with a terrible KD, who purchases battle packs etc deserves to be banned.

    Like

  10. Mikey Avatar
    Mikey

    Yeah I haven’t even played a single match and I got banned for file manipulation all I’ve done was make a few classes I stepped away came back my game was crashed and I was banned I spent 100$ Pre ordering this game and I can’t even play it on release they essentially robbed me of my 100$

    Like

  11. Nick Avatar
    Nick

    I filed a complaint with the attorney General office as well. Hope we can get this resolved

    Like

  12. ProximateSine Avatar
    ProximateSine

    This happened to me. Please help me. I spent over 100 dollars just to get banned on the third day of launch due to *manipulation of game data*, when I of course did no such thing.

    Like

  13. Josh Jeffery Avatar
    Josh Jeffery

    Same thing happened to me, bought it on steam got banned a few hours after release. Quickly refunded the game and the next day bought and reinstalled it on battle.net on a brand new account only to be banned again (the second my have been a hardware ban I’m not sure). But this shit is whack there goes $100

    Like

  14. doctor steven Avatar

    tell activision i said eat a dick mines to be exact

    Like

  15. Rhys Avatar
    Rhys

    I’m in the uk, what can I do about this, I got banned after 4 games on new MW2. I have tried areas to get my account back.

    Like

  16. Matt B Avatar
    Matt B

    Never got to even load up multi-player on MW2. Played the campaign through and the beta no problem. Had multiple crashes while loading into MP menu and on the 2nd or 3rd crash it stated I was banned. I was shocked to say the least. Never have cheated in my life in any video game. I’m appalled that they would think this is OK and get away with stealing THOUSANDS from their long time player base. Absolute sham of a company. I’m still able to play warzone and the previous titles, just not MW2 that I paid $100 for. I will never support another Activision title as long as I live.

    Like

  17. Jacob R Avatar
    Jacob R

    played campaign. left over the weekend during release. came back to a ban.

    this company is true scum; entirely disgusting practices; it seems like their employees think they’re right about these bans, too.

    i would not be surprised to hear of a class action lawsuit in the next few weeks.

    Like

  18. thejarjar4 Avatar

    I bought modern warfare II and played for about 40 minutes. Then my game game crashed during a mission. I then verified my files on steam. Then I started up the game and it says that I have been permanently banned? With the reason CASERMA – RHINO. I dont have a vac ban on my steam account and I am suddenly banned on my activision and battle net account.

    Like

  19. Amir Arsalon Joneidi Avatar
    Amir Arsalon Joneidi

    On dec 24th 2019
    I was perma banned on COD MW 2019 on Blizzard launcher after I verified game files
    I was extremely upset. I lost My game license due to permanet ban

    If I can have help I will appreciate it
    I need to be unbanned I wasnt cheating at all My game crashed in the ground war playlist
    I also posted a reddit and People told me that I deserved it for being a cheater and I was extremely heart brokened and upset that Acitivision Security enforcement Violated consent and stole my game license.

    I hope that they we the consumer will have our justice

    Like

  20. Brad Avatar
    Brad

    Same boat here. Permaban for no good reason. I did nothing wrong. Played through some of the campaign, decided to try multiplayer for 20 minutes, and then the next day I get the same message that everyone else is getting.

    American Express refunded my purchase since Steam rejected it (they banned me at 12 hours — 2 hours over the limit for refund).

    I’m most concerned with what happens now to my other accounts. I’ve read on Reddit that some users’ Xbox accounts, Steam Accounts, etc. are all flagged because of the Activision ban.

    If that’s the case, there’s a real serious legal complaint here I think.

    Like

  21. Kodee Avatar
    Kodee

    Can you please check r/Activision on reddit….number of us have been false banned Activision (more bans every day since release day) is failing to do anything about it. I am planning to get in touch with a law firm. But i need help getting correct data to show i didn’t anything wrong.

    Like

  22. Adam Beamesderfer Avatar
    Adam Beamesderfer

    Perm banned for nothing on 10/31. Played fine, ate dinner, came back… and banned.

    Like

  23. Dvn Avatar
    Dvn

    Thank you, I appreciate people like you so much when bad companies try to take peoples hard earned money. Literally played 3 games of the beta just to crash on multiple occasions and then the next day I get on and I’m banned, I was genuinely starting to think I was one of the only ones for a while.. I feel like Activision does something like this and then thinks they can just brush it under the rug but no, people like you make it easier for people like us to to flip off big corps that try to abuse and or “sweep it under the rug”. Just wanted to get my name out here and hopefully we start to get some answers.

    Like

  24. Jonathan Gonzalez Avatar
    Jonathan Gonzalez

    It was as if you put my mind on paper. I’m going through this exact thing verbatim. Do I wipe and hope for the best? Gamble away another 70 for a potential loss? Terrifying

    Like

  25. Jayson Avatar
    Jayson

    Same happened to me

    Like

  26. Alex Avatar
    Alex

    Some things you can do:

    https://oag.ca.gov/contact/consumer-complaint-against-business-or-company
    (Complaint form – Attorney General of California)

    Email: PR@activisionblizzard.com (PR Team)

    Email: Kelvin.Liu@activision.com (Senior Director of Communications)

    Email: terrence.okorougo@activision.com (Senior Legal Counsel)

    https://web.cvent.com/survey/de61a2b6-fd91-411d-b218-9c45e1c216ad/questions?l=en-US (Official MWII Bug Report form)

    “If you have a Dispute with Activision, you must notify us in writing at the following email address: legalaffairs@activision.com, using the subject line “Initial Dispute Resolution Notice.” Your notice of Dispute must be individual to you and must include your name, the screen name and/or email address associated with” (Legal Disputes)

    Like

  27. Marcel Avatar
    Marcel

    This happened to me too today, 29th of December 2022.

    Like

  28. Wayne Gregory Avatar

    I’ve Send an email when you have a chance to read it

    Like

  29. zeropoint Avatar
    zeropoint

    Hey Afternoon everyone, I’ve just woke up to my modern warfare 2 account being banned because its detected tampering with the programs data. When i have done no such thing. The issue i’ve been experiencing was when i launched the game it would keep prompting me to update my graphics drivers, and the nag screen won’t go away unless i hit ignore and continue to my game. I would usually start up a match of dmz like always, making it out on first exfil just fine and the second time deploy on dmz my game would crash minutes or even seconds after I spawn on the map. (Crash would usually happen when i kill my first NPC on the map, aim down sights, or jump.\[yes jumping\])

    I’ve decided to go through a list of instructions online to help fix my issue.

    My first instruction i was given was to reinstall my graphics drivers, done, still get same popup when loading mwii even after i was banned. Your Grapics card drivers version is 0.0.0 please update to 23.4.2 AMD Graphics Driver. game would only give me two prompts to update or ignore

    The other method i’ve tried is to debloat windows, using winbox tools, to get rid of xbox overlays, and dvr/recording. That didn’t work either, my game took longer to crash but still had the same issue.

    Then, i’ve decided to install a antivirus on my pc to see if there was anything messing with my game. the antivirus i used was cisco amp endpoints, it detected nothing on the pc.

    I was frustrated, i decided to go to sleep and try some more solutions in the morning, just to wake up to my modern warfare 2 account being permantly banned. I was pissed off when i saw it. I tried to submit an appeal with my statement towards the issue and the only thing they’ve replied and I quote.

    “`
    Hello Wayne,

    Your appeal has been reviewed and we’ve confirmed with our security team that your account has been permanently banned for using unauthorized software and manipulation of game data. As you were the account holder at the time of infraction, your ban will not be overturned.

    To preserve the integrity of our security systems and detection methods, this is the only information our policy allows us to share regarding your case. This decision is final and your case is now closed. In case you are currently playing any other Activision titles and for future reference, please avoid any of these types of violations to keep your account in good standing.

    Activision Support

    This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.
    “`

    Wow, so, not only do they completely ignore my appeal, but they have the nerve to close my ticket like nothing ever happened. I’m outraged. and don’t know what to do from here. I don’t want to rebuy the game because i’ve worked hard to obtain the items i’ve had, especially from the beta, season 1. the battle passes, the gun skins/stickers obtained from call of duty warzone mobile limited release, My progression, my limited burgerking and beef jerky skins, and an ethan skin i’ve decided to purchase. Gone…

    I need help guys, i don’t know what todo from here. I’m willing to grab a log of everything i’ve done on this pc, provide recording of me playing on dmz, tdm, warzone, etc, show them everything i have on my pc, and even hell even have my hard drive and ssd searched to appeal this ban. but i dont know what todo, i need help.

    If you want to contact me privately, you can contact me via email @ wegj1@hotmail.com

    Or you can contact me on discord @ zeropoint#9798

    I have never cheated on this game once or have ever wanted to cheat on this game. I’ve grinded out everything i’ve worked hard to get. I want my account back.

    For those of you curious about my system
    Device name DESKTOP-BRPE7R0
    Operating System
    Windows 11 Enterprise Insider Preview 64-bit
    Processor AMD Ryzen 5 5600G with Radeon Graphics 3.90 GHz
    Installed RAM 32.0 GB (31.8 GB usable)
    System type 64-bit operating system, x64-based processor
    Pen and touch No pen or touch input is available for this display
    Graphics
    SMB2030 (1600×900@60Hz)

    ATI Radeon RX 590 Series (XFX Pine Group)
    Motherboard
    ASUSTeK COMPUTER INC. TUF GAMING X570-PLUS (WI-FI) (AM4)
    Storage
    465GB Samsung SSD 860 EVO 500GB (SATA (SSD))

    7452GB Seagate ST8000AS0002-1NA17Z (SATA )
    Optical Drives
    hp CDDVDW SH-216DB
    Audio
    AMD High Definition Audio Device

    And my Peripherals
    Peripherals
    HID Keyboard Device
    Device Kind Keyboard
    Device Name HID Keyboard Device
    Vendor ASUSTek Computer Inc
    Location USB Input Device
    Driver
    Date 6-21-2006
    Version 10.0.25309.1000
    File C:\WINDOWS\system32\DRIVERS\kbdhid.sys
    File C:\WINDOWS\system32\DRIVERS\kbdclass.sys
    HID Keyboard Device
    Device Kind Keyboard
    Device Name HID Keyboard Device
    Vendor Unknown
    Location USB Input Device
    Driver
    Date 6-21-2006
    Version 10.0.25309.1000
    File C:\WINDOWS\system32\DRIVERS\kbdhid.sys
    File C:\WINDOWS\system32\DRIVERS\kbdclass.sys
    HID Keyboard Device
    Device Kind Keyboard
    Device Name HID Keyboard Device
    Vendor ASUSTek Computer Inc
    Location USB Input Device
    Driver
    Date 6-21-2006
    Version 10.0.25309.1000
    File C:\WINDOWS\system32\DRIVERS\kbdhid.sys
    File C:\WINDOWS\system32\DRIVERS\kbdclass.sys
    ROG STRIX FLARE
    Device Kind Mouse
    Device Name ROG STRIX FLARE
    Vendor ASUSTek Computer Inc
    Location USB Input Device
    Driver
    Date 9-20-2022
    Version 1.0.46.0
    File C:\WINDOWS\System32\DriverStore\FileRepository\rogms.inf_amd64_9074891d243b506d\ROGMS.sys
    File C:\WINDOWS\System32\DriverStore\FileRepository\rogms.inf_amd64_9074891d243b506d\ArmouryLiveUpdate.exe
    File C:\WINDOWS\System32\DriverStore\FileRepository\rogms.inf_amd64_9074891d243b506d\ArmouryUpdate.exe
    File C:\WINDOWS\System32\DriverStore\FileRepository\rogms.inf_amd64_9074891d243b506d\AsZip.dll
    File C:\WINDOWS\System32\DriverStore\FileRepository\rogms.inf_amd64_9074891d243b506d\EzULIB_UFB.dll
    File C:\WINDOWS\System32\DriverStore\FileRepository\rogms.inf_amd64_9074891d243b506d\killproc.exe
    File C:\WINDOWS\System32\DriverStore\FileRepository\rogms.inf_amd64_9074891d243b506d\AsusLiveUpdateDeEncrypt.dll
    File C:\WINDOWS\system32\DRIVERS\mouhid.sys
    File C:\WINDOWS\system32\DRIVERS\mouclass.sys
    HID-compliant mouse
    Device Kind Mouse
    Device Name HID-compliant mouse
    Vendor Unknown
    Location USB Input Device
    Driver
    Date 6-21-2006
    Version 10.0.25309.1000
    File C:\WINDOWS\system32\DRIVERS\mouhid.sys
    File C:\WINDOWS\system32\DRIVERS\mouclass.sys
    Printers
    AnyDesk Printer (Default Printer)
    Printer Port AD_Port
    Print Processor winprint
    Availability Always
    Priority 1
    Duplex None
    Print Quality 600 * 600 dpi Color
    Status Unknown
    Driver
    Driver Name AnyDesk v4 Printer Driver (v6.03)
    Driver Path C:\WINDOWS\System32\DriverStore\FileRepository\ntprint.inf_amd64_dddad794e6aebb2e\Amd64\mxdwdrv.dll

    Like

  30. J.. D. Avatar
    J.. D.

    I’m under review at the moment and don’t know why, if it does turn into a permanent ban, what info is needed for my Virginia State Attorney General?

    Like

  31. Dylan Avatar
    Dylan

    I’m a little late to the party but I’ve been banned from MW2019 since 2021. I installed a second SSD in my PS5 and moved the game to the second SSD because it was taking up literally half of my PS5s space. The game was really buggy and I was having issues so I moved it back to the main SSD and logged out for the night. Came back a week later and logged into a ban message. “unauthorized game data modification”. Submitted 20+ tickets and no dice. Activison is playing hard ball. Submitted complaints to state attorney general and BBB and Activision is sticking to their guns hard.

    Like

  32. S Avatar
    S

    Any idea what specific action to take on this issue if you reside in the UK?

    Like

  33. Mendhi Avatar
    Mendhi

    this happended to me just now on 6-09-2023, i was wrongfuly accused,i did not use any 3rd software party or anything to cheat on call of duty, but thats not the worst part, because of that i got a vac ban on steam, wich lowers my rep has a player, people start reporting you for no reason in cs2 and that makes you a low trust factor in it, wich essencialy puts you with cheaters, this sucks and needs to be fixed, as i can see them using this as a propaganda to say that they got more cheaters when in fact their anticheat is putting people who doent deserve it behind the bars

    Like

  34. Vincent Lilman Daniels Avatar
    Vincent Lilman Daniels

    How do I get my account back. I was falsely banned after season 5 update came. I’ve never cheated and had been a casual xbox player of cod for 15 years. I don’t understand why I would be banned. Don’t use no software that don’t come with the game.

    Like

  35. Mustafa Avatar
    Mustafa

    hello, can you help me out. Apparently they banned a bunch of people the last couple days. Someone wrote on twitter that their own anti cheat found itself and considered that as a cheat. I appealed the ban and they sent me the same thing they sent you. What steps should I take next.

    Like

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The challenge is to put a lot of effort in consumer education. If people know what their rights are, they will be protected. If they don’t, they will be exploited.” – Gehard Coetzee


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